Refund policy

Lockdown Coffee Return and Refund Policy

Coffee sales are final. We do not accept returns or offer refunds for change-of-mind purchases, including taste preferences or items ordered by mistake.

If your order arrives damaged, defective, or contains the wrong item, please contact us using the contact information in your order confirmation. Include your order number, a description of the issue, and photos where applicable. We will review your request and arrange an appropriate resolution, which may include a replacement or refund.

Please contact us before returning any products. Do not send items back to the fulfillment supplier without instructions from us.

If a refund is approved, it will be issued to your original payment method. Processing time depends on your bank or payment provider.

This policy does not limit any rights or remedies you may have under applicable consumer protection laws.